If you have a question that is not answered here, please send us an email or text/call 541.340.4364
How do I sign up for a subscription?
Check out this short video on how to sign up. https://youtu.be/9WLpSZ4XFeo
Once you’ve signed up (for either a subscription or month of meals) and fully checked out, you can then go into My Account and select your meals for the coming week. Watch this short video on how to select your meals, https://youtu.be/YWdjZgzB2Pk
You can also purchase food for a single week without a subscription or month by clicking here and scrolling down to “A Week of Meals”.
Where is the food prepared?
The food is prepared in the commercial kitchen of the Riverside Church, Hood River. It is a fully licensed commercial kitchen meeting our requirements.
How do I select my meals?
Check out this short video tutorial on how to pick your meals once you’ve signed up for a subscription or month of meals. https://youtu.be/YWdjZgzB2Pk
Where are the pick-up/delivery locations?
Beginning July 5th, 2021, you will be able to pickup lunches on Mondays from 12PM on.
Dinners can be picked up on Tuesday from 2PM on. Here are the pick up instructions:
- Parking lot pickup procedure: We use the commercial kitchen at our new location, 1301 Belmont Avenue. You are welcome to come in to pickup your meals and checkout our Grab n’ Go fridge & freezer, however, if you would like us to bring your order to your car, please follow these steps.
- Park in one of the parking spaces in the parking lot.
- TEXT, “Pickup” AND your LAST NAME to 541.340.4364
- Have your trunk or door open for us to place your order directly into your car.
- Please do not text us until you are parked in the parking lot.
Hood River area delivery cities include Hood River, Mosier, White Salmon and Parkdale.
On Wednesdays, we deliver to Portland, Vancouver, Stevenson, Carson, Cascade Locks.
We will be quickly expanding delivery and pick-up locations in the future, thank you for your patience.
Is the food certified organic?
Our emphasis in on locally sourced foods that may not be certified organic but use organic practices. We are here to create an incredible product for our customers that supports the local economy. Building a relationship with farmers that use holistic practices when growing or raising food is more important to us than added expense to have a certified organic sticker.
We will promote our local growers on our website and in our printed materials so that you know where your food is coming from and what the farming practices are.
What are the portion sizes?
There is a lot of debate around correct portion sizes and we also recognize the each person in your family may have different nutritional needs. That being said, here are the standards that Local Rhoots strives for when it comes to eating well.
Protein: We plan for 4-oz of animal protein per person. Our proteins are hormone and antibiotic free, organic and free range, wild caught and grass fed wherever possible.
Fat & Carbohydrates: We love vegetables and healthy fats. In fact, we envision a Local Rhoots plate to be 80% vegan and filled with yummy vegetables, healthy fats and some fruits.
Calories: Our meals range between 400-600 calories per person.
Nutritional Info: We provide the calories and macro-nutrients per person on all of our recipe cards for our dinners. Lunch macros are available upon request.
To see some examples of our nutritional info, please checkout out This Weeks Menu. For other questions about our portion sizes and nutritional values, please contact service@localrhoots.com.
Why Do You Charge for Shipping Separately?
We charge for shipping each week so you can update your choice. In town this Tuesday? Maybe you want to pick up for free. Do you usually pick up, but have a commitment this week and need your meals delivered? Update the week’s shipping choice when you make your weekly meal selection.
How Do You Reuse My Weekly Packaging?
Once you’re finished with your meals, rinse out your containers and put them back in your cooler bag. Bring the cooler bag back to your next pick up or leave it on your porch if you have home delivery. We’ll sanitize everything for use again in a future week.
What Happens if I forget to PIck My Meals?
If you forget to pick your meals for the week, we’ll choose for you.
How much is delivery?
Hood River Area (Tuesdays)
Pick up at 1301 Belmont Ave. on Tuesdays 1pm-3pm – FREE
Delivery to Hood River – $5 per week
Delivery to Hood River area including White Salmon, Bingen, Mosier, and Parkdale – $8 per week
Portland Area (Wednesdays)
Delivery to Portland, Vancouver, Stevenson, Carson, Cascade Locks – $12 per week
How do I cancel or pause my subscription?
To pause or cancel your subscription, please visit your account page. On the left side of the account page, please find My Subscription. Click on the subscription you would like to pause or cancel and follow the actions available. Watch this short video to see how, https://youtu.be/7mtiyszQ-ug
If you would like to change to a different number of servings or meals per week, please cancel your current subscription and purchase a new one for the serving size or number of meals you would like to continue receiving. There is a coupon code at the bottom of your account page which will allow you to bypass the reusable container deposit fee.
How do I access this weeks recipe cards?
Recipe cards can be accessed here, https://www.localrhoots.com/thisweek/
To watch a short video on how to access and print them, check this out https://youtu.be/-oRRyO5adL4
If you have any questions at all about this process, please send us an email or call/text 949.241.6159